Smartappnetwork

Privacy Notice

How Smartappnetwork collects, uses, and retains personal data from website visitors and engagement enquiries in Hong Kong.

Data controller

Smartappnetwork (“we”) is the controller of personal data collected through smartappnetwork.digital and related engagement correspondence. Contact: info@smartappnetwork.digital; OfficePlus @ Wan Chai, 303 Hennessy Road, Wan Chai, Hong Kong; +852 2156 2888.

Data we collect

  • Enquiry form data: name, email address, optional engagement interest, and message content
  • Technical data: IP address, browser type, and pages viewed when analytics cookies are accepted
  • Engagement data: information you later provide under a signed engagement letter (processed under that agreement)

We do not ask for identity card numbers, bank passwords, or other sensitive credentials through the public contact form.

Purposes

We use personal data to respond to enquiries about control deficiency logging and related services, to prepare estimates, to operate and secure the website, and — where you accept analytics cookies — to understand aggregate visit patterns.

We process enquiry data to take steps at your request before entering a contract and for our legitimate interest in operating a professional practice in Hong Kong. Cookie preferences are respected as described in our Cookies page.

Retention

Enquiry correspondence is retained for up to 24 months unless a longer period is required for an active engagement, dispute, or legal obligation. Analytics data, when collected, is retained according to the analytics provider’s settings, typically 14 months or less in aggregated form.

Sharing

We use hosting and email providers who process data on our instructions. We do not sell personal data. We may disclose information if required by Hong Kong law or competent authorities.

International transfers

Service providers may process data outside Hong Kong. Where transfers occur, we take reasonable steps to ensure appropriate safeguards consistent with the Personal Data (Privacy) Ordinance and related guidance.

Your rights

Subject to applicable law, you may request access to, correction of, or erasure of your personal data, and you may object to certain processing. Contact info@smartappnetwork.digital. You may also complain to the Office of the Privacy Commissioner for Personal Data, Hong Kong.

Children

This site is directed at business professionals. We do not knowingly collect data from children.

Updates

We may revise this notice; the published version is effective from its posting date.